Step 3 is really the game changer… First we will assign you to your personal project manager. Your project manager is your eyes and ears on the job and will be available to you until you and your family move back in to your home.
Fortunately most homeowners that experience a fire will have property fire insurance to pay for the repairs. However; navigating the insurance claim process can be extremely confusing. Ross Brothers Property Restoration is recognized by all major insurance carriers and when we are contracted as your restoration company, we will work with your insurance carrier on your behalf.
For project estimates, we use an insurance industry standard estimating program called Exactamate. This allows us to communicate directly with the insurance carrier in their own language. An Exactamate estimate typically contains 30-40 pages and is precise down to the minutest detail including items like the quantity, type and size of the nails and screws to be used.